Electric Vehicle Charging Infrastructure for improved User Experience

  • Framework: Horizon 2020
  • Type: IA
  • Status: Ongoing
  • Category: Electrification (FEV/PHEV)
  • End Date: 31/05/2024
  • Vehicles: Passenger cars
  • Website:

As the popularity of electric vehicles (EV) grows, users’ needs and expectations on charging solutions and services are increasing. The EU-funded eCharge4Drivers project will improve the user experience as regards available charging options and services. Specifically, it will develop and demonstrate user-friendly charging stations, smart services and charging solutions, including mobile charging and battery swapping stations. User-centric services such as route planning, booking, and charging location planning will be developed to further improve users’ experience and foster e-mobility growth. The project’s user-friendly charging systems and interoperable services will be demonstrated in 10 areas, covering cities, the Trans-European Transport Network and cross-border routes. The project will conclude with recommendations for legislative and regulatory amendments, as well as guidelines for the sustainability of charging infrastructure investments.

The sales of electric vehicles (EVs) are increasing but their drivers still encounter problems to find appropriate charging options. The vision of eCharge4Drivers is to focus on the users and substantially improve the EV charging experience within cities and on long trips, making it better than refuelling an ICE vehicle.
The work will start with wide surveys in 10 demonstration areas, to capture the a priori users’ perceptions and expectations as regards the various charging options and their mobility and parking habits. Based on the survey findings and after matching with the perspective of authorities, operators and service providers, the project will develop and demonstrate in 10 areas, including metropolitan areas and TEN T corridors, easy-to-use, scalable and modular, high- and low-power charging stations, low-power DC charging stations and components with improved connection efficiency and standardised stations for LEVs. All stations will offer various direct payment methods and bigger user-friendly displays. The charging stations and all actors’ back-ends will support the ISO 15118 Plug & Charge feature and will enable the standardised transfer of enhanced information in the ecosystem, thus enabling the interoperability of communication and the provision of more sophisticated services to the users before, during and after the charging process, including smart charging services. The project will demonstrate additional convenient charging options within cities, a mobile charging service, charge points at lamp posts and networks of battery swapping stations for LEVs.
Using the knowledge generated, the project will propose an EV Charging Location Planning Tool to determine the optimum mix of charging options to cover the user needs, recommendations for legal and regulatory harmonisation and guidelines for investors and authorities for the sustainability of charging infrastructure and services.